Security
Go Fig is SOC 2 Type II compliant with enterprise-grade security. Your financial data is encrypted in transit and at rest. We never use customer data for AI training. Role-based access controls, audit logs, and regular security assessments protect your information.
We take security seriously and invest heavily to protect your financial data.
At Go Fig, we set ourselves apart with our commitment to security and privacy. Trust is at the core of any strong partnership, and that is why we make it our top priority to build that trust.
Not only do we work tirelessly to ensure that our AI platform gets you the right answer when you need it, but we also invest heavily to protect your data. We have systems in place to make sure that this will always be the case, as illustrated with our path to SOC2 Type 2 compliance.
Our team works tirelessly to ensure the integrity, availability, and confidentiality of your data. In this page, you can find an in-depth exploration of our security practices, policies, terms of service and compliance commitments.
Security Questions
Common questions about how Go Fig protects your data.
Where is my data stored?
Go Fig stores data only for customers who don't bring their own database. For these customers, data is stored in Google Cloud Storage buckets in the US region across multiple availability zones. All data is tenant-isolated and encrypted both at rest and in transit.
Who can access my data?
Only users you explicitly authorize can access your data. Go Fig employees may access your data when necessary to help resolve issues or respond to support requests. All access is logged and auditable.
Do you sell or share customer data?
Never. Your data is your data. We do not sell, share, or use customer data for any purpose other than providing the Go Fig service. Your financial data is 100% confidential. We may use anonymized data to improve our AI models.
What happens to my data if I cancel?
Upon cancellation, you can export all your data in standard formats. After 30 days, all data is permanently deleted from our systems, including backups. We provide written confirmation of data deletion upon request.
Is Go Fig SOC 2 compliant?
Go Fig is currently pursuing SOC 2 Type II certification. Our security controls are being audited and verified by an independent third party. You can track our progress and access security documentation through our Trust Center.
How do you handle data breaches?
We have a comprehensive incident response plan. In the unlikely event of a breach, we notify affected customers within 72 hours, provide detailed information about the impact, and take immediate remediation steps. We carry cyber liability insurance for additional protection.